PAWKWAN • Alpha Pet Care
Shipping Policy
Effective: 26 September 2026
Where we ship
PAWKWAN ships across India, subject to courier serviceability for the delivery pincode.
Shipping charges
Shipping is free on orders of ₹499 or more. A flat ₹60 shipping charge applies below ₹499.
Dispatch & tracking
After successful payment, your order is prepared for dispatch. When shipped, courier and tracking details are added to Track Order. Delivery timing depends on destination and courier operations.
Delivery issues
If a parcel is delayed, marked delivered but not received, or returned by the courier, contact support@pawkwan.com or WhatsApp +91 9911154994 with your order ID.
Questions? Email support@pawkwan.com or WhatsApp +91 9911154994.